How often does these scenarios occur to you when you receive a good service? Your heart felt warm. A smile wriggle to your face. You feel the need to reciprocate. It is indeed a winning advantage for both yourself and your company when you are able to render good services. In our line of businesses the provision of good customer service runs within and entrenched as one of our core value in the company.

The course schedule can be downloaded here for your booking reference.

Last updated on: November 16, 2018

Certificate in Service Excellence (Core Units)

On completion of this unit, learners will have the knowledge and skills to project a professional image when serving customers and be able to apply them at the workplace. This includes:

  • Concepts of Service Excellence
  • Equip oneself with a positive and customer oriented mindset to impress.
  • Wow customers in their day to day engagement

This course will be conducted in English.

Course Code: CRS-Q-0031103-SVCF

Company Registration Number: 200410167W

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